How can I reset my password?
Category:
Your Account
Last Updated:
There are two common scenarios when you might need to reset your password:
If you’ve forgotten your password
- Go to the Log in screen
- Click on “Forgot your password?”
- Enter your email address
- Check your inbox for a password reset link (be sure to check your spam folder if you don’t see it)
- Click on the link and set a new password
If you want to change your existing password
- Go to the Home screen
- Click on the avatar icon in the top left corner
- Select “Profile & Settings”
- Scroll down to the “Security” section
- Click on “Change password”
- Enter and confirm your new password
For security reasons, we recommend:
- Using a strong, unique password that you don’t use for other websites
- Including a mix of letters, numbers, and special characters
- Avoiding easily guessable information like birthdays or names
If you experience any issues resetting your password, please contact our support team for assistance.