How can I reset my password?

Category: Your Account Last Updated:

There are two common scenarios when you might need to reset your password:

If you’ve forgotten your password

  1. Go to the Log in screen
  2. Click on “Forgot your password?”
  3. Enter your email address
  4. Check your inbox for a password reset link (be sure to check your spam folder if you don’t see it)
  5. Click on the link and set a new password

If you want to change your existing password

  1. Go to the Home screen
  2. Click on the avatar icon in the top left corner
  3. Select “Profile & Settings”
  4. Scroll down to the “Security” section
  5. Click on “Change password”
  6. Enter and confirm your new password

For security reasons, we recommend:

  • Using a strong, unique password that you don’t use for other websites
  • Including a mix of letters, numbers, and special characters
  • Avoiding easily guessable information like birthdays or names

If you experience any issues resetting your password, please contact our support team for assistance.

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